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Who are Medical Office Assistants and what do they do?

The Medical Office Assistant plays a key role in medical offices and allied health care facilities.

Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing, billing and transcription of medical reports.

If you want to work in the rapidly growing healthcare industry but don't want to do direct patient care becoming a Medical Office Assistant might be for you!

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About the Medical Office Assistant (MOA) program  (available at both the Dallas and Richardson campuses)

The Medical Office Assistant program develops the necessary skills to function as entry-level medical front office assistant, medical receptionist, Medical office secretary, medical billing and collections, appointment scheduler or a medical records clerk in a variety of healthcare settings.  Work places includ physicians offices, medical centers, clinics, hospitals, nursing homes ambulatory care centers, and medical billing offices.  The specific duties of the medical office assistant will often vary from office to office due to office size, location, and specialty.

Medical office assistants perform duties such as:

Administrative Job Duties

Greeting and directing patients
Answering telephones
Updating and maintaining electronic medical records
Obtaining insurance verification and authorization
Adjust scheduling for emergency cases
Scheduling Patient’s Doctors Appointments
Processing insurance claim forms
Arranging for hospital admission and laboratory services
Patient and insurance billing
Medical insurance coding and collections
Accounts receivable and accounts payable
Compose and type routine office correspondence
Bookkeeping
Operate computer, fax, and copy machines
Laboratory Services
Maintaining OSHA guidelines
Other duties that may be required for efficient health care delivery and reimbursement

Clinical Duties a Medical Office Assistants may Perform include:

Taking patient medical histories
Vital signs
Preparing patients for examinations
Assisting physicians during examinations
 

Other descriptions of the medical office assistant may be: medical administrative assistant doctors receptionist doctors office assistant medical clerk biller coder Medical Scheduler, Front Office Manager, Assistant Front Office Manager, Medical Billing Specialist.

 

 SKILLS LEARNED Medical Office Management
COMPUTER SKILLS, RECORD MANAGEMENT, MEDICAL ETHICS AND LEGAL CONCEPTS, TELEPHONE AND COMMUNICATION SKILLS, SCHEDULING, PROCESSING MAIL, AUTHORIZATIONS, WRITTEN CORRESPONDENCE AND TYPING.
COPING AND STRESS, MEDICAL TERMINOLOGY, FIRST AID, CPR, OSHA REGULATIONS, VITAL SIGNS AND CHARTING
ICD9 DIAGNOSIS CODES, CPT PROCEDURE CODES, PATIENT BILLING, INSURANCE CLAIMS, MEDICARE  INSURANCE BILLING AND MEDICAL COLLECTIONS
MEDICAL OFFICE MANAGEMENT, MEDICAL OFFICE BOOKKEEPING (ACCOUNTS RECEIVABLE /  ACCOUNTS  PAYABLE) MULTI - CULTURAL AWARENESS, UTILIZING RESOURCES AND PROFESSIONAL DEVELOPMENT
STUDENT WILL GAIN EXPERIENCE IN A REAL WORLD MEDICAL OFFICE, APPLYING THE SKILLS LEARNED IN A VARIETY OF SPECIALTIES

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Medical Office Assistants Classroom

Medical Office classroom Richardson

Medical Office Assistants Dallas Campus

Medical Office Assistant Class Dallas Campus

 
         
   

PCI HEALTH TRAINING CENTER
Division of Prince Careers, Inc.
Dallas Campus
8101 John W. Carpenter Freeway Dallas, Texas
Telephone (214) 630-0568
Richardson Campus
1300 International Parkway Richardson, Texas
Telephone (214) 576-2600
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