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PCI
HEALTH TRAINING
CENTER®
Medical Assistant Training Program
Who are Medical Assistants and what do they do?
Our school teaches medical assisting as a professional career
with an emphasizing on the wide range of hospital and doctor's office
skills. Your curriculum at PCI's medical assistant school
includes preparations that will facilitate you in assisting
physicians in examining and treating patients.
Many people become
interested in the medical-field by being exposed to it as a
child by having a illness like asthma, diabetes, sickle cell...
and grow up wanting to have the knowledge to be able to help a
kid knowing what they are going thru.
Others are drawn to the allied health fields because of watching
a loved one be sick and wanting to help and feeling helpless. Knowledge is power you may never know how many people's lives
you will change during your medical career.
The medical assistant course
will cover common medical conditions, human diseases, disease
process and diagnostic tests and treatments indicated, and patient
instructions. Basic principles of pharmacology and drug therapy
as it relates to the Medical Assisting Profession.
The medical assistant classes
will teach legal and
ethical principles and medical laws and ethics associated with today’s
changing health care system
including cultural and age appropriate interaction with an
emphasis on medical assisting .
Some subjects that you will be taught in our medical assistant
institute program will include OSHA (
Occupational Safety and Health Administration) standards and
regulations such as universal precautions, medical asepsis,
infection control, and laboratory safety.
Lab procedures including
collection, proper handling of blood and other body fluids basic
hematology procedures, routine urinalysis, rapid strep,
pregnancy tests, and venipuncture
You will in class go over Anatomy
and Physiology and Pathology and review of the body
systems including Ophthalmology, Neurology , Otolaryngology,
Gastroenterology, Urology, Obstetrics, Gynecology, Pediatrics,
and Geriatrics..
Clinical
skills such as charting and documentation, patient vital signs,
and physical examinations.
You will learn theory and
practice of the ECG ( electrocardiogram ) , EKG training and acquire skills
necessary to perform an EKG and other diagnostic procedures. Graduates
will be eligible to take the ekg certification thru ncctinc.com .
You will be taught in class how to recognize and assess cardiopulmonary
emergencies and provide appropriate first aid care, and administer
CPR.
( with your training, experience and
abilities, you could be the difference between a patient
living or a family
grieving )
After completing the medical
assistant course and your externship / internship you will be
eligible to become certified thru NCCT National Center for
Competency Testing ncctinc.com this can open more
doors for you and earn you the respect that you deserve as a
professionally trained medical assistant.
MA program Disclosure /
Consumer Information can be found Here
Medical Assistant Program Disclosure
Are you going in the correct direction in
your career?
Do you need a new plan?
Need Stability Security?
Consider
becoming medical assistant and expand your career opportunities
and options!
How to become a medical assistant
What is a medical assistant and what do they do?
What is a Medical Assistant, MA's are multi-skilled allied health
practitioners with a scope of practice that assumes a wide range of roles in physicians' offices
and other health care settings.
There is a great demand for Medical
Assistants. Medical Assisting is a versatile career for both men
and women.
Medical assisting is one of the most adaptable
of the allied healthcare professions because of being trained in
clinical and administrative tasks. The MA is qualified to work
in most medical offices and are not limited to a particular medical
specialty, so there are many options for employment.
Medical Assistants are viewed by physicians
as vital partners in increasing their medical office productivity. In
small practices, Medical Assistants are usually "generalists"
the doctors assistant - handling
both administrative and clinical duties and reporting directly to an
office manager, Physician, Physician Assistant or other health practitioner.
Medical Assistants in large
practices tend to specialize in a particular area under the supervision
of department administrators.
Skills and abilities that a Medical Assistant
needs to have to succeed:
-
Reasoning Skills: To be able to use
information in problem solving (resolving conflicts, prioritize
needs, adapt schedules, reassign duties, modify activities,
revise procedures)
-
Quantitative Skills: Using math in
finding solutions to problems (applying basic math to medically
related problems such as Patient weight, cost of supplies and
Inventory, interpret diagrams, temperature, charts,
graphs, and tables and conversions
-
Attentiveness: Paying attention (Observe and
identify needs of others :patients, family members, team
members, business contacts)

What an employer will be looking for from an
" exceptional" Medical Assistant graduate
Professionalism
Project a positive attitude
Regularity and on time to work "ALWAYS"
Take responsibility of you actions and or your errors (everyone
makes mistakes) be honest
Respond to the needs of others and offer assistance
Be polite courteous maintain cultural customs and courtesy when
necessary
Professional image and dress appropriately (see
interview)
Ethical behavior be ethical all the time be honest
Practice within your scope of practice don't give advice to a
patient (that's what the doctor is for)
Maintain confidentiality (don't gossip about patients or coworkers )
Communication skills
Observe and listen to your patients their families and your
coworkers
Be empathetic and impartial
Communicate with patents that have special needs appropriately
Be a positive liaison between the physician and patient (
communicate any concerns of the patient to the DR)
Be able to communicate information verbally, by mail, Fax, phone, email, and use
appropriate confidentiality releases when transmitting ( see hipaa
Standards for Privacy of Individually Identifiable Health
Information )
Use medical terminology appropriately ( don't use slang or layman
words when relaying information )
Use correct grammar and spelling in written communications
Administrative Duties
Record management (knowledge of filing systems, storage, retention protection and
destruction of health records)
Maintenance and use of medical office equipment (copier dictation /
transcription equipment, telephone, computer equipment, typewriter,
postage meter, FAX and other Imaging equipment)
Schedule appointments (using appointment book and patient health
care system database scheduling programs practice management
system ie. Medisoft, SuiteMed , Dentrix, MediTouch, ADP AdvancedMD,
Allscripts EHR, Waiting Room Solutions ...
Organize and maintain the physicians calendar of meetings and
arrangements
Clinical duties
Vital signs (perform and record oral, axillary, rectal, temperature
- perform and record radial, apical pulse and respiration rate, take
and record blood pressure )
Emergencies:
Triage - phone, visual (recognize a emergency and non emergency
situation)
CPR and first-aid:
CPR- administer CPR according to current care giver CPR procedures
First-aid – administer first-aid for controlling bleeding apply
bandages treat shock immobilize fractures treat syncope, central
nervous system injuries and disorders, seizures, poisoning, burns,
diabetic crisis and other emergencies
Maintain the patient treatment areas
Interview patients and record their histories and complaints
Give instruction to patients on procedures and exams
Maintain radiation safety for self and patient for unnecessary
exposure
Assist with procedures and treatments assist physician chart the
procedure
Collect and process specimens ( blood, urine, stool, throat culture,
vaginal )
Perform and record results of routine urinalysis, hematologic and
blood chemistry tests
Other test for immunologic testing strep, Rh factor, pregnancy,
mono, allergy
Perform 12 lead EKG electrocardiogram / rhythm strip
Contact patents with lab results / instructions...
Schedule a patent for other treatments or hospitalization
Office management
Maintain the office keep a appealing office environment
Keep office and medical equipment in working order and schedule
service and maintenance when needed ( such as examination tables, scales,
sphygmomanometer, thermometer, ophthalmoscope, otoscope, autoclave
electrocardiograph, pulmonary function, cast equipment, oxygen
equipment, wheelchairs )
Inventory and supplies
Knowledge of bookkeeping systems
CPT and ICD 9 CM coding
Insurance reimbursement guidelines
Accounts receivables / payable
The following are typical Medical Assistants
duties (clinical duties may vary according to your state
law.)
Administrative Roles / Medical Assistant duties
-
Scheduling and receiving patients
-
Serving as a liaison between the physician
(including telephone screening) and other individuals
-
Answering telephones
-
Greeting patients
-
Managing the practice finances
-
Preparing and maintaining medical records
-
Update and file patient medical records
-
Filling out insurance forms
-
Handling correspondence from other doctors or
therapies
-
Scheduling appointments
-
Arranging for hospital admissions and laboratory services
-
Handling billing and bookkeeping
Clinical
Roles / Clinical Medical Assistant duties and requirements
-
Take medical histories and record vital
signs
-
Asepsis and infection control
-
Explain treatment procedures to patients
-
Prepare patients for examination and procedures
-
Assist the physician during the examination
-
Collect and prepare laboratory specimens
-
Dispose of contaminated supplies and sterilize medical instruments
-
Instruct patients about medication and special diets
-
Prepare and administer medications as directed by a physician
-
Authorize drug refills as directed and telephone prescriptions to a
pharmacy
-
Draw blood phlebotomy
-
Prepare patients for x-rays and take electrocardiograms
-
Remove sutures and change dressings
-
Arrange examining room instruments and equipment
-
Purchase and maintain supplies and equipment
-
Keep waiting and examining rooms neat and clean
-
Ability to read SOAP notes -
acronym for: Subjective,
Objective ,Assessment, and Plan a method of
documentation used by health care providers - ( soap note
example: S:
No Chest Pain or SOB... O:
A-febrile, No distress noted...
A: Patient is a 56
year old man on post-op day 1 for... P:
Recovering well...monitor diet. monitor labs. Prepare pt for
discharge
him tomorrow...)
-
Maintain and operate medical
equipment
• Examination tables
• Scales
• Sphygmomanometer
• Thermometer
• Ophthalmoscope
• Otoscope
• Autoclave
• Electrocardiograph
• Pulmonary function
• Cast equipment
• Oxygen equip


What is
the projected job market and outlook for Medical Assistants
Job seekers who want to work as a medical assistant should find
excellent job prospects. MA's are projected to
account for a very large number of new jobs, and many other
opportunities will come from the need to replace workers leaving the
occupation and the aging population. Those with formal training or experience —
particularly those with medical assistant certification should have
good opportunities.
Most Medical Assistants worked in Physician’s / Doctors offices; others work
in public and private hospitals, including inpatient and outpatient
health care facilities, and others work in offices of other health practitioners,
such as Chiropractors, Optometrists, and Podiatrists. Most of
the remainder worked in other health care industries such as
outpatient care centers and nursing and residential care
facilities.
With the major advances in medical science and
the increasing complexity in delivering healthcare services,
employers are increasingly seeking qualified applicants with formal
training. The Medical Assistant Program at PCI can equip you with
the necessary training to begin your career in the medical field.
Medical Assistants are principally employed in:
-
General
Medical Care Hospitals
-
Surgical
Hospitals
-
Doctors
Offices
-
Outpatient
Care Centers
-
Ambulatory
Health Care Services
-
Offices
of other Health Practitioners and Physicians
-
State and government clinics
-
Nursing or care facilities
-
Laboratories
Other
health care offices a MA may work at may be - Allergy - Allergology,
Heart - Cardiology,
Answers
to theses questions and salary information / pay / jobs / How
much do medical assistants make /
Projected employment growth / employment and salary trends
SEE
ONET for current salaries and employment statistics
Scope of practice for medical
assistants ( Texas )
Medical assistants work under
a physicians' delegated authority ( SEE Texas Medical Association )
The supervising physician may
delegate tasks to the Medical Assistant when he or she is satisfied that
they are “qualified and properly trained” and the task delegated can be
“properly and safely performed".
Professional organizations,
associations for :
Medical
assistant certification organizations, certified medical assistant assisting certifications, certification exams
and registered ma credentialing agencies
American Association
of Medical Assistants
American Association of Medical
Assistants is to enable medical assisting professionals to develop and
exhibit the knowledge, skills and professionalism required by employers
and patients; protect medical assistants' right to practice; and promote
effective, proficient health care delivery through best possible use of
the medical assistant exam CMA (AAMA) medical assistant certificate
issuer list of online medical assistant programs
American Society of Podiatric Medical Assistants
ASPMA established for advance the
profession of Podiatric Medical Assistants. Our goal is to elevate the
standard of education of Podiatric MA medical register
American Medical Technologists (AMT)
Certification body for credentialing medical, dental, assistants,
clinical laboratory personnel, laboratory consultants, allied health
instructors. medical assisting diploma
medical assistant resume writing examples
of medical assistant cover letters
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