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Medical Office Assistants help ensure the efficient operation of today’s medical offices, hospitals and clinics. The Medical Office Assistant Program is designed to prepare graduates to work as an entry-level medical front office assistant, receptionist, insurance billing, insurance collector, appointment scheduler, medical secretary, or medical records clerk, in health care centers, clinics, hospitals, ambulatory care centers, and medical billing offices.
The medical office assistant program focuses on administrative skills used in health care offices. Students will learn computer skills, insurance claim processing, medical coding and billing, medical records collections and front office management procedures. During the training students will learn using a medical office simulation and Medisoft software.
During this unit of training, students will study completing patient history forms, develop computer skills, understand medical record management, apply medical ethics and legal concepts to daily activities, understand the importance of patient confidentiality (HIPAA), telephone and communication skills, appointment scheduling, processing mail, insurance authorizations, written correspondence and typing skills.
Students will be able to recognize, cope with and manage stress, identify common medical terms and medical terminology, perform basic first aid, CPR certification, occupational safety & health administration (OSHA) regulations, assess patients’ vital signs and patient charting.
Students will be able to obtain and utilize diagnosis and medical procedural codes for billing purposes, effectively complete health insurance claim forms and conduct follow up with insurance companies. ICD9 (diagnosis codes), CPT (procedure codes), patient billing, health insurance claims, insurance billing and medical collection procedures
Medical office management, medical office bookkeeping (accounts receivable, accounts payable), multi-cultural awareness, utilizing resources and professional development
After completing four (4) months, 400 hours of class room training, students will gain real world experience in a medical office, clinic, lab or hospital setting applying the skills learned in a variety of specialties. This 200 hours of training is an opportunity for the student to perform various administrative procedures under the supervision of qualified personnel.
For more information regarding this our Medical Office Assistant Program and career opportunities please visit the Medical Office Assistant disclosure page.